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CASE: Traficom modernizes its digital self-service channels

30.8.2021

The Finnish Transport and Communications Agency Traficom is an authority in permits, licence, and monitoring of transport and communications. The organisation began its operations in 1.1.2019, when The Finnish Transport Safety Agency (Trafi), the Finnish Communications Regulatory Authority (FICORA) and certain functions of the Finnish Transport Agency were merged into one operator. Traficom promotes the functionality and safety of the Finnish transport system and accelerates the development of a digital society.   

Traficom´s digital self-service channel entity is certainly one of the most versatile of its kind in Finland. You can deal with permit issues related to, for example, road traffic, boating, or the use of a drone. Some of the most used services are vehicle registrations and change of vehicle ownership. Traficom’s online services can also be used as a representative of a company or an organization.

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Many end up choosing two web content management systems

23.11.2020

The specialization of web content management systems for specific use is reflected as a phenomenon in the customers´ technology choices. Today, it’s becoming increasingly difficult to solve all online publishing challenges with one platform. Therefore, when there is a decision to be made, more and more end up choosing two different systems.

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Digital marketing: The gap between hype and real life

Apr 7, 2015

Customer experience. Personalization. Marketing automation. Omnichannel.

These are the current buzzwords in the digital world. Everybody talks about them and there seems to be a huge common interest, especially when the words digital and marketing are in the same sentence. The benefits should be obvious, but reality shows that almost nobody makes full use of these possibilities. At least not yet. Continue reading “Digital marketing: The gap between hype and real life” →

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