The Finnish Transport and Communications Agency Traficom is an authority in permits, licence, and monitoring of transport and communications. The organisation began its operations in 1.1.2019, when The Finnish Transport Safety Agency (Trafi), the Finnish Communications Regulatory Authority (FICORA) and certain functions of the Finnish Transport Agency were merged into one operator. Traficom promotes the functionality and safety of the Finnish transport system and accelerates the development of a digital society.
Traficom´s digital self-service channel entity is certainly one of the most versatile of its kind in Finland. You can deal with permit issues related to, for example, road traffic, boating, or the use of a drone. Some of the most used services are vehicle registrations and change of vehicle ownership. Traficom’s online services can also be used as a representative of a company or an organization.Continue reading “CASE: Traficom modernizes its digital self-service channels”