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Magento is in the middle of a change – again

Choosing the direction

18.6.2019

Today, Magento is the most commonly used e-commerce platform in Finland. The installation base is broad for both the open source version and the commercially licensed version. Due to the new ownership, the market position of the product changes slightly.

Global software company Abode announced an acquisition of e-commerce platform Magento back in May 2018. Adobe has had an extensive offering already before, but it’s been lacking an e-commerce solution. Magento seems to be the missing piece for the puzzle. Now that a year has passed since the announcement, it’s time to reflect the impact of the acquisition and the future of Magento. Continue reading “Magento is in the middle of a change – again” →

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Forget the latest Forrester report about WCM systems

Forrester is one of the most well-known analyst companies that publishes ranking reports for content management systems (Gartner being the other one). The most recent Forrester Wave report about web content management systems (Q1/2017) was published at the beginning of this year, and there were some surprises, to say the least. I will review the report in this article and offer some background for how Forrester’s report should be interpreted. Continue reading “Forget the latest Forrester report about WCM systems” →

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Different conceptual approaches to self-service channels

Aug 23, 2016

Many organizations are now paying attention to the development of their customer-facing self-service channels, with some of them already developing the second or third generation. Many customers are already accustomed to good self-service channels; online banks are good examples of services with a long lifespan. Continue reading “Different conceptual approaches to self-service channels” →

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Peculiarity of Finland: Liferay a popular web content management system

Oct 15, 2014

Liferay is slowly becoming more popular in Finland at the moment. Public administration in particular is attracted to this Java portal with a long history. There is even an attempt to make Liferay a widely used common web content management system for governmental organizations. Ministries, in particular, clearly consider Liferay the default CMS choice for new online services at present. The Lutheran church, for example, also has selected Liferay as the common web content management system for its parishes.

In addition to public administration, businesses in the finance industry are using Liferay in Finland to replace their costly Oracle and IBM portals. Continue reading “Peculiarity of Finland: Liferay a popular web content management system” →

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