The University of Eastern Finland online service UEF.fi opened in spring 2020. The easy-to-use online service is designed especially for users coming from outside the university community.Continue reading “Case: UEF online service is made for its users”
In 2017, The Finnish Composers’ Copyright Society Teosto (hereinafter Teosto) decided to renew all its main digital channels. The current situation was recognized as unsustainable in many ways. Technological renewal and certain changes in operational practices were necessary to carry out. The most urgent renewal needs focused on online services provided to customers and stakeholders.