20.9.2022
The research company Gartner regularly publishes their insights into the key players and products related to the development of digital services. These reports mainly focus on the North American market and, therefore, in Finland these views should be interpreted with some reservations. Trends shown in the reports are, however, something to focus on.
Continue reading “Gartner´s views on the development of the e-commerce market”
2019-10-07
The Nordic championship in the heavyweight company series is a game of two. Episerver wins by 19 percent market share. The second place belongs to WordPress with about 17 percent. Drupal, taking the third place, must settle for 7 percent share. Just behind the last medal position follows tightly Sitecore just 0.1 percent behind Drupal, Umbraco with 5 percent share and tailor-made solutions with almost 5 percent share. Continue reading “Content management system market shares in biggest Nordic companies”
26.11.2018
The web store requirements of Eckerö Line are very complicated. Similarities with typical consumer web shops cannot really be found. Already, the cruise and route trip sales have many dimensions and when enhanced with different kinds of extra services onboard, such as meals and vehicle shipping, and services in the destination, such as hotel accommodation and opera tickets, managing different kinds of combinations becomes really complicated. An extra spice is the pre-order selection, which comes with its own set of rules. Continue reading “CASE: Eckerö Line succeeded with a complex web store renewal”
November 22, 2018
It is difficult to sell products without high-quality, comprehensive and up-to-date product information. This is self-evident in B2C web stores, but the same requirements apply to B2B sales channels as well. The difference with B2B channels is that providing high-quality, comprehensive and up-to-date product information is much more complicated than in consumer business.
Continue reading “Survey results: Product information is the foundation of B2B sales channels”
Sep 16, 2015
– “Excuse me? What does your blog title mean?”
– “I have no idea.”
But by combining two or three words from the title you get many of the latest product or service brand names of big IT vendors. These brand names are astonishingly identical.
Continue reading “Digital Customer Experience Marketing Cloud Platform”
May 18, 2015
The whole world is talking about how the power in digital channels has switched over from organizations to consumers. It’s The Age of the Customer as they call it. Humble and patient “Hopefully they’ll provide me what I need if I only search long enough” attitude has been turned upside-down. Now consumers are demanding “Give me everything I want! Right now!” and “only for me and exactly to my specific need”. People want better digital experiences and more relevancy. Suddenly everybody’s time is money.
Continue reading “To personalize or not to personalize?”
Apr 7, 2015
Customer experience. Personalization. Marketing automation. Omnichannel.
These are the current buzzwords in the digital world. Everybody talks about them and there seems to be a huge common interest, especially when the words digital and marketing are in the same sentence. The benefits should be obvious, but reality shows that almost nobody makes full use of these possibilities. At least not yet. Continue reading “Digital marketing: The gap between hype and real life”
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