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Buyer's Guide to Web Projects

Independent advice in planning and buying web projects.

Author

Sami Kalanen

Sami Kalanen works as Managing Partner at North Patrol Oy. Sami consults with customers on project preparation and definition of requirements, and supports customers in competitive bidding and oversight of vendors’ implementation work. His areas of specialisation include broad, technically challenging web projects and competitive bidding in the public sector. Sami has been working with web projects since the mid-1990s. Earlier in his career Sami worked in IT procurement at a large industrial company, in management roles at software vendor companies, as Managing Director and a partner at an independent consulting firm and as product manager for a telecommunications operator.

Project story: Reincarnation of a large online service site

Mar 20, 2013

Helen.fi is the external website for Helsingin Energia, an electricity company owned by the city of Helsinki with around 400k customers. The project seeks a significant user experience (UX) improvement. The budget for external suppliers is 200-300k euros. The technical execution begins in April 2013 and is set to take around half a year.
Continue reading “Project story: Reincarnation of a large online service site”

How to avoid vendor lock-in in a web project

Jan 23, 2013

Many of our customers have had bad experience with one or more vendors in their web projects. What they’ve learned the hard way is that a vendor may provide substandard service resulting in the customer wanting to change vendors to get better service. But changing partner is not always easy as many website owners find themselves locked into their current vendor.
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Preparing for a successful web project

Oct 23, 2012

The fundamental requirement for a successful web project is that the project is in line with the organisation’s business goals.

A web project involves the needs of the end-users and the business, new ideas and various limitations and boundaries. At the beginning of the project it is not always clear what problems, challenges and needs the new website must address, and how new ideas could help find solutions.
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An effective RFP for a web project

Oct 16, 2012

The quality of proposals from vendors varies significantly depending on the quality of the request for proposal they were sent. Preparing a request for proposal with care increases the likelihood of receiving suitable proposals on which to base a dependable project agreement and achieve a successful end result.
Continue reading “An effective RFP for a web project”

Buyer’s Guide to Web Projects
Our blog provides market information from Finland in the form of data reviews and customer case stories.

The blog is maintained by North Patrol Oy, a digital communications and business consulting company.

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